Privacy Policy
Privacy Policy
This Privacy Policy explains how NOX Web Services collects, uses, stores and protects information when you visit our website, submit a contact form, send us an inquiry or interact with our services.
We are committed to handling information responsibly and using it only for legitimate business, communication, security and service-related purposes.
This policy is intended to provide clear and practical information about our privacy practices. It should be reviewed by qualified legal counsel if NOX Web Services requires compliance with specific privacy laws or regulations, including GDPR, CCPA/CPRA, Colombian, Ecuadorian, United States or other applicable privacy requirements.
Information Collected
NOX Web Services may collect information that you provide directly and limited technical information collected automatically when you use our website.
Information you provide
When you contact us, submit a form or communicate with us by email, we may collect:
- Name
- Email address
- Company name
- Phone number, if provided
- Message content
- Project details or service inquiries
- Any other information you choose to provide
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring URLs
- Cookie, analytics or security-related data
We aim to collect only the information needed to operate the website, respond to inquiries, improve our services and protect our systems.
How Information Is Used
NOX Web Services may use collected information to:
NOX Web Services does not sell personal information.
Contact Form Submissions
When you submit a contact form, we use the information you provide to review your request and respond appropriately.
Form submissions may include your name, email address, company name, message, project details and any other information included in your submission.
This information may be stored in our WordPress website, form plugin, email inbox or related communication systems. It is used for business communication, inquiry management, service evaluation and internal recordkeeping.
We may use Cloudflare Turnstile or similar anti-spam technology to protect our forms from spam, automated submissions and malicious activity. These tools may process technical information such as IP address, browser data, device information and interaction signals for security purposes.
Third-Party Services
NOX Web Services may use trusted third-party services to operate the website, manage forms, analyze performance, protect against spam or abuse and support business communication.
These services may include:
These third-party services may process limited information depending on how they are configured and how visitors interact with the website. They have their own privacy policies and data processing practices.
NOX Web Services does not sell personal information to third parties.
Data Retention
NOX Web Services retains information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, manage business communication, maintain records, protect the website or comply with applicable obligations.
Retention periods may vary depending on the type of information and the systems involved.
For example:
- Contact form submissions may be retained as needed to manage inquiries and business communication.
- Email communications may be retained as part of normal business records.
- Analytics data may be retained according to the settings of the analytics provider.
- Security logs may be retained temporarily for protection, troubleshooting and abuse prevention.
Where applicable, you may request deletion of your personal information by contacting us at hi@noxwebservices.com.
User Rights
Depending on your location and applicable law, you may have certain rights regarding the personal information we collect or process.
These rights may include the ability to:
- Request access to personal information we may hold about you
- Request correction of inaccurate information
- Request deletion of personal information, where applicable
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Request information about how your data is used
To exercise any applicable privacy rights, please contact us at hi@noxwebservices.com. We may need to verify your identity before responding to certain requests.
Contact Information
If you have questions about this Privacy Policy, how we handle information or how to exercise applicable privacy rights, you can contact NOX Web Services using the information below.
Please do not include sensitive personal, financial, medical or confidential information in contact forms unless it is necessary for your request.